Terms & Conditions

Welcome to Throm Online. By accessing or using our platform, you agree to comply with and be bound by the following Terms and Conditions. 1. Introduction Throm Online is an e-commerce marketplace that aggregates products from third-party platforms such as Amazon, Flipkart, and local Bhutanese sellers. We act as an intermediary to facilitate your shopping experience. 2. User Eligibility By using this website, you confirm that: You are at least 18 years old, or You are using the platform under supervision of a parent or guardian. 3. Products & Services Products listed on Throm Online may be sourced from third-party platforms and local sellers. We do not guarantee the availability, accuracy, or completeness of product details. Prices and availability are subject to change without prior notice. 4. Orders & Payments All orders placed through Throm Online are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion. Payments must be made through the approved payment methods available on the platform. 5. Shipping & Delivery We aim to provide doorstep delivery across Bhutan. Delivery timelines may vary depending on product source and location. Delays may occur due to unforeseen circumstances beyond our control. 6. Returns & Refunds Return and refund policies may vary depending on the supplier (Amazon, Flipkart, or local sellers). Customers must initiate return requests within the specified time frame. Refunds will be processed as per the original seller’s policy. 7. Third-Party Services Throm Online integrates products from third-party platforms. We are not responsible for: Product quality Seller authenticity Delivery delays from third-party vendors 8. User Responsibilities Users agree: Not to misuse the platform Not to engage in fraudulent transactions To provide accurate and complete information during purchase 9. Intellectual Property All content on this platform (logos, text, images, etc.) is the property of Throm Online and may not be used without permission. 10. Limitation of Liability Throm Online shall not be held liable for: Any indirect or consequential damages Losses arising from third-party services or product issues 11. Privacy Policy Your personal information is handled in accordance with our Privacy Policy. 12. Modifications We reserve the right to update or modify these Terms & Conditions at any time without prior notice. 13. Governing Law These Terms & Conditions shall be governed by the laws applicable in Bhutan. 14. Contact Information For any queries or concerns, please contact us at: Email: thromonline@gmail.com Phone: +975 17516607